SharePoint University

Hi all,

I have MOSS 2007 on Windows 2003 STD Edition. SQL 2000 on another server and uses Exchange 2003 as its outgoing email server. The problem i have is i've installed Exchange 2007 on another server but the alert/email is not being sent when i add a user. I get the following error:

"The user or users have been added successfully, but there was an error sending the e-mail message."

Has anyone ever come across the above error? Any help wud be very much appreciated.

Thanks,
John.

That error is the standard error when SharePoint can't send email using the information in the Outgoing Email settings.

You mention you installed Exchange 07....did you confirm email was working before you installed the new version of '07? Did you change the Outgoing Email settings to point to the new Exchange '07 box? 

Are there any errors in the Application log on the SharePoint server?

 

Yes Exchange 2007 has been installed and even before 2007 was installed we have been able to send email using 2003. I've put the outgoing email settings to point to 2003 and it works fine. SharePoint sends email with 2003 exchange. With 2007 it fails but it does send email when ANONYMOUS USERS is enabled.

 As for the application log it only say:

Cannot complete this action.

Source: Windows SharePoint Server

Category: Email